Our design team is working on your finalized solar system design! In this stage, our engineers will draft detailed construction and electrical drawings. They will review the design to ensure all required building and electrical codes are met.

Once your design is complete, you will receive an email asking you to review the drawings to ensure they match your expectations.

","61d7789d9deacf86d3ca6b2a","id",{"_67":156,"_63":157,"_9":158,"_154":158},"Design Complete! ","

Your project drawings are complete! You can now view your drawings by navigating to the \"Documents\" tab. Please review the plan set to ensure they match your expectations. If you have any questions, please reach out to your sales consultant to discuss as soon as possible.

","61d778a89deacf86d3ca6b66","61d7788ae80b310181ed560b",{"_145":161,"_147":162,"_74":163,"_9":172,"_154":172},"Preparing Net Metering Application","bolt",[164,168],{"_67":165,"_63":166,"_9":167,"_154":167},"Net Metering Application","

Our engineering team is now working to create the net metering application to your utility!

","61d778f0ab113b7655afe7fd",{"_67":169,"_63":170,"_9":171,"_154":171},"Net Metering Application Prepared","

Our engineering team has prepared your net metering application! We will be contacting you shortly for signatures before sending the application to your utility.

Once submitted, the utility company will review the application to ensure the project is ready to be interconnected with the utility grid once built. How long this process takes is highly dependent on the utility company’s timeline for the review of applications. This process can take several weeks and may extend into project construction.

Please be on the lookout for communication from your utility and notify your project manager if this happens. We will endeavor to keep your application moving through their process so you can receive permission to operate as soon as possible after installation!

","63f5166261556cfd92a01e87","61d778edab113b7655afe7c1",{"_145":174,"_147":175,"_74":176,"_9":185,"_154":185},"Permitting ","file-signature",[177,181],{"_67":178,"_63":179,"_9":180,"_154":180},"Applying for County / City Permits","

We're excited to let you know that our project management team is applying for your county and local permits! Most jurisdictions require a building permit and an electrical permit, although further documents are sometimes required. Each county and city/township may have its own requirements, procedures, and timelines, meaning the permitting process can take anywhere between 2 and 12 weeks to complete.

","63f5155d61556cfd92a01e85",{"_67":182,"_63":183,"_9":184,"_154":184},"Permitting Complete!","

Your permits are complete and approved! Please see your permits on the Documents page to keep them in your personal files. If you have any questions, please reach out to your project manager to discuss.

","63f5159a61556cfd92a01e86","61d778d8ab113b7655afe54b",{"_145":187,"_147":188,"_74":189,"_9":201,"_154":201},"Construction","screwdriver-wrench",[190,194,198],{"_67":191,"_63":192,"_9":193,"_154":193},"Confirmation of Tentative Install Date","

Currently, we are evaluating the installation schedule. We will soon be reaching out to confirm a date for your installation. We will be able to confirm an exact date closer to the installation, weather permitting.

","61d77903ab113b7655afeaaf",{"_67":195,"_63":196,"_9":197,"_154":197},"Final Installation Confirmation","

At this point, we have reached out to you to confirm your tentative install date. Please let us know if you need to make any changes to the date or time. Additionally, you should have received an email letting you know what to expect on install day. If you have questions, please reach out to your project manager. Here’s a brief overview of what to expect on install day:

- Crew arrival window is between 8 am - 10 am. Someone needs to be at home; inside access for the crew will be required, and you should prepare for a full day of noise. Battery installations may require periods of power outages.

- It is possible that we'll need to park in your driveway to unload the equipment. If so, we'll let you know, and you can move your car out to the street so that we don't block you in.

- It's also a good idea not to have any vehicles parked in an area where if someone were to drop something from the roof, it would damage the car. The crew leader will let you know what the danger zone is.

- The electrician will start at the electrical panel inside the house. The roof crew will need access to the attic, for some projects, for about two hours later in the day.

- The equipment will include ladders that can reach your roof height, the solar panels, combiner box, wiring, and necessary conduit, and other materials for your project.

- We will unload all equipment and properly install the ladders for safety. If it is a multi-day installation, we will consult with you about the best placement of the equipment so that it stays dry and secure.

- When the installation starts, our finance team will be in contact about further payment information.

- When the installation is done, our crew protocol includes a thorough clean-up of all areas inside and out.

- Your system will be operational but not activated at the end of the installation. Next comes inspection!

","61d77906ab113b7655afeb22",{"_67":199,"_63":200,"_9":141,"_154":141},"Commissioning and Training","

After installation is complete, our technicians will test your system to ensure it is functioning as intended.

At this time, our technicians will walk you through your system and answer any questions you may have about operations and maintenance.

You will also be provided with a customized operations and maintenance manual either at the time of commissioning or at a later date via email.

","61d77900ab113b7655afea73",{"_145":203,"_147":204,"_74":205,"_9":210,"_154":210},"Inspection","user-tie",[206],{"_67":207,"_63":208,"_9":209,"_154":209},"Scheduling Inspections","

Your system now needs to be inspected by the County or City. Our project management team will contact you to schedule a day for your inspection. This process may take up to 14 days. Some inspections require us to be on-site.

*Someone over the age of 18 must be at home during the inspection.

","61d77910ab113b7655afec7c","61d7790dab113b7655afec3f",{"_145":212,"_147":213,"_74":214,"_9":231,"_154":231},"Utility Agreements and Turning Your System On","solar-panel",[215,219,223,227],{"_67":216,"_63":217,"_9":218,"_154":218},"Net Metering Application Approval","

You may have already received confirmation that your Net Metering application was approved, but sometimes this process may still not be complete after installation. On our end, we are proactive about following up with the utility to ensure the process continues to progress, but delays that are out of our control are common during this step.

","63f51b0b61556cfd92a01e8d",{"_67":220,"_63":221,"_9":222,"_154":222},"Interconnection Agreement","

Once Net Metering is approved, you should receive an email from your utility with an interconnection agreement (IA). This is the contract between you and the utility that establishes the terms and conditions for operating your solar system when it is connected to the utility grid. Please sign this document and send it back to the utility, copying design@sesre.com so that we can follow up with the utility.

Once your utility has received your signed IA, you are ready for them to swap or re-program your electric meter.

","63f51b5c61556cfd92a01e8e",{"_67":224,"_63":225,"_9":226,"_154":226},"Requesting Permission to Operate ","

Next up, we will request permission to operate (PTO) from your utility company. They will typically need to either replace your electric meter with a new one or re-program it if you have a smart meter. Sometimes, this can be a long wait, which is frustrating for you and for us too. It can take up to a month or even longer if the utility company's net metering office is backed up. Our project management team will work with utilities to speed up this process, but sometimes it's out of our hands. Thanks for your patience at this stage. Please be aware: by law, a customer is not permitted to turn on their system until PTO is granted by the utility. Please leave your system off at this time.

","63f51b6c61556cfd92a01e8f",{"_67":228,"_63":229,"_9":230,"_154":230},"Congratulations, You've Been Granted Permission to Operate!","

Your utility has upgraded your meter (if needed) and granted you PTO! Next, we'll contact you to make sure your system is producing as it should and answer any questions you may have. You'll receive an invoice for your final payment at this stage. If you're a loan customer, our finance specialist will be in touch.

Congratulations! You are now part of the Solar Energy Solutions family and a member of the renewable energy movement. Woohoo!

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